Welcome to the refund policy of PLURAVONEX. We strive to ensure happiness and satisfaction with every purchase. However, if you need to request a refund, please follow the terms outlined below.
To be eligible for a refund, the item must be unused and in the same condition that you received it. It must also be in the original packaging. The request for refund must be made within 30 days from the date of purchase.
Several types of goods are exempt from being returned:
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If you haven’t received a refund yet, first check your bank account again.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected].
To return your product, you should mail it to:
PLURAVONEX Returns Department
123 Commerce Ave
Suite 456
Commerce City, CO 80022
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have any questions concerning our refund policy, please contact us at [email protected].